Privacy Policy

Last Updated: January 1, 2026

Wally Parker Pool Maintenance LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a quote request or contact form
• Communicate with us via email or phone
• Request information about our services

This information may include:

• Full name
• Email address
• Phone number
• Service address (when provided)
• Details about your pool or service needs

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• Device type (desktop, tablet, mobile)
• IP address (may reveal general geographic location)
• Pages visited and time spent on pages
• Referring website address
• Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and deliver pool maintenance services
• Communication: To contact you regarding your requests and provide customer support
• Business Operations: To manage our business operations and maintain records
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

3. Who Has Access to Your Data

We do not sell your personal information. Access to your data is limited to:

• Our Employees: Staff who need access to perform their job duties (customer service, service technicians, management)
• Service Providers: Third parties that help us operate our website and business (e.g., form processing services, email providers)
• Legal Authorities: When required by law or to protect our legal rights

All individuals with access to your data are bound by confidentiality obligations.

4. Third-Party Services

Our website uses the following third-party services:

4.1 FormSubmit

We use FormSubmit to process contact and quote request forms. When you submit a form, your information is transmitted through their service to our email. FormSubmit may collect and process your data according to their own privacy policy. For more information, please review their privacy policy at https://formsubmit.co/privacy.

4.2 Google Maps

We use Google Maps to display our business location on the Contact page. Google may collect information about your use of the map feature. For more information, please review Google's Privacy Policy at https://policies.google.com/privacy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Restriction: Request that we limit processing of your data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your data for certain purposes

7.1 How to Delete Your Data

To request deletion of your personal data, please contact us at:

• Email: support@wallyparkerpoolmaintenance.com
• Phone: +1 (423) 400-3348
• Mail: 6122 Shannon Ave, Spring Hill, FL 34606

We will process your request within 30 days. Please note that some data may need to be retained for legal or legitimate business purposes.

8. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any linked websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Company: Wally Parker Pool Maintenance LLC
• Address: 6122 Shannon Ave, Spring Hill, FL 34606
• Phone: +1 (423) 400-3348
• Email: support@wallyparkerpoolmaintenance.com